Refund policy

𝐑𝐄𝐓𝐔𝐑𝐍𝐒, 𝐑𝐄𝐅𝐔𝐍𝐃𝐒 & πŽπ‘πƒπ„π‘ πˆπ’π’π”π„π’

At Knomi Label, we are committed to delivering quality pieces designed with intention. If you are not fully satisfied with your order, we accept returns under the conditions below.

𝐑𝐄𝐓𝐔𝐑𝐍 π–πˆππƒπŽπ–
Returns must be requested within 7 days of delivery.

π„π‹πˆπ†πˆππˆπ‹πˆπ“π˜
To be eligible for a return, items must:
β€’ Be unworn, unwashed, and in original condition
β€’ Include all original packaging
β€’ Have the Knomi ribbon/tag attached and intact

Items returned without the ribbon/tag, or showing any signs of wear, will not be accepted.

𝐑𝐄𝐓𝐔𝐑𝐍 π’π‡πˆπππˆππ†
Customers are responsible for return shipping costs.
Return shipping fees will be deducted from your refund.

𝐑𝐄𝐅𝐔𝐍𝐃𝐒
Once your return is received and inspected, approved refunds will be issued to your original payment method.

Please note:
β€’ Original shipping fees are non-refundable
β€’ Processing times may vary depending on your payment provider

𝐍𝐎𝐍-𝐑𝐄𝐓𝐔𝐑𝐍𝐀𝐁𝐋𝐄 πˆπ“π„πŒπ’
The following items are final sale and cannot be returned:
β€’ Sale or discounted items
β€’ Items marked as final sale

𝐄𝐗𝐂𝐇𝐀𝐍𝐆𝐄𝐒
We do not offer direct exchanges at this time. If you would like a different item, please return your original purchase and place a new order.

πƒπ€πŒπ€π†π„πƒ πŽπ‘ πˆππ‚πŽπ‘π‘π„π‚π“ πˆπ“π„πŒπ’
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Include:
β€’ Your order number
β€’ Clear photos of the item and packaging

We will review your request and resolve the issue as quickly as possible.

π‹πŽπ’π“ πŽπ‘ π’π“πŽπ‹π„π ππ€π‚πŠπ€π†π„π’
Once an order has been shipped, Knomi Label is not responsible for lost or stolen packages.

If your package is marked as delivered but cannot be located:
β€’ Please check with your courier and neighbors
β€’ Contact the shipping carrier to file a claim

While we are not liable, we are happy to assist where possible.

πŽπ‘πƒπ„π‘ πˆπππ”πˆπ‘πˆπ„π’
For any questions regarding your order, please contact us at:
info@kn-omi.com

π‡πŽπ– π“πŽ 𝐒𝐓𝐀𝐑𝐓 𝐀 𝐑𝐄𝐓𝐔𝐑𝐍

To initiate a return, please contact us at info@kn-omi.comΒ 

Kindly include your order number and reason for return.

Knomi Label reserves the right to refuse any return that does not meet the above conditions.